常见问题
We specialize in optical communication passive components and related supporting products, mainly including fiber arrays (FA), polarization-maintaining fiber arrays (PM-FA), related processing equipment and consumables, etc. We can provide customized services according to customer needs.
Yes. We can provide customized solutions based on customer requirements, from specifications (such as number of cores, pitch, and end angle) to packaging.
Please use the online message form / Contact Us on our website to provide your product requirements and quantity information. We will respond within 24 hours and provide a detailed quote.
Standard models are generally in stock and can be shipped within 3-7 days. Custom products typically require a 2-4 week lead time, depending on the complexity of the process.
All passive components undergo visual inspection, end-face inspection, optical performance testing (IL/RL), and TC temperature cycling testing before shipment, and are strictly controlled in accordance with industry standards.
Yes, but a fee will apply. We can provide small quantities of samples for testing and evaluation purposes. Please contact our sales staff for details.
We use professional packaging that is shockproof, moisture-proof, and dust-proof, and we support various shipping methods, including express, air, and sea freight.
We provide customers with technical support, installation guidance, quality assurance, and other services. If you have any questions, please feel free to contact us and we will promptly address them.